Welcome to Tugsaw Resort, where your comfort and satisfaction are our top priorities. As a combined hotel, restaurant, and pool property, we aim to provide you with an exceptional experience during your stay. To ensure a smooth and enjoyable visit, we kindly request that you familiarize yourself with our property policies:
Reservation Policy: All bookings are subject to availability and must be confirmed through a valid credit card or advance payment.
Check-In and Check-Out: Our standard check-in time is after 2:00 PM, and check-out time is usually before 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.
Payment: Payment for your stay is typically settled upon check-in, either in full or as a deposit. Please note that we accept major credit cards and cash payments.
Cancellation Policy: We understand that plans may change, and we offer a free cancellation period up to 48 hours before the scheduled arrival date. After this period, cancellation charges may apply.
Property Usage: Our pool and restaurant facilities are exclusively available for registered guests and patrons. We kindly request that all visitors comply with the property rules and regulations to ensure a pleasant environment for everyone.
We strive to provide a welcoming and comfortable atmosphere for all our guests. Should you have any questions or require further information, our friendly staff is always ready to assist you. Enjoy your stay at Tugsaw Resort, where relaxation and enjoyment await!
Настаняване след | 14:00 |
Освобождаване до | 11:00 |
Отмяна на резервация |
Cancellation Policy: We understand that plans can change, and we strive to be flexible. If you need to cancel your booking, please notify us at least 48 hours before the scheduled arrival date to avoid any cancellation charges. Cancellations made within 48 hours of the arrival date may incur a cancellation fee equivalent to one night's stay. In case of a no-show, where no prior cancellation notice is given, the full amount of the reservation will be charged. Please note that non-refundable bookings cannot be canceled or modified. We recommend reviewing your booking confirmation for specific cancellation terms or contacting our friendly staff for further assistance. |
At our hotel, we have implemented the following booking and cancellation terms:
Reservation Confirmation: To secure your booking, please ensure availability and provide confirmation through a valid credit card or advance payment.
Check-In and Check-Out: Our standard check-in time is typically after 2:00 PM, and check-out time is usually before 12:00 PM. If you require an early check-in or late check-out, please let us know in advance, and additional charges may apply.
Payment: We kindly request settling the payment for your stay upon check-in, either in full or as a deposit, unless otherwise stated during the booking process.
Cancellation Policy: We understand that plans may change, so we offer a common practice of free cancellation within a specified time frame, such as 24 or 48 hours before your scheduled arrival date. After this period, cancellation charges may apply, ranging from a percentage of the booking value to the full amount for no-shows.
Non-Refundable Bookings: We also provide the option of non-refundable bookings at discounted rates. Please note that these bookings cannot be canceled or modified, and the full payment will be charged at the time of booking.
Amendments and Modifications: Should you need to make changes to your booking, such as date modifications or room upgrades, we will do our best to accommodate your requests based on availability. Please be aware that additional charges may apply.
No-Shows: In the event of a failure to check-in on the scheduled arrival date without prior notice, it will be considered a "no-show." In such cases, we reserve the right to charge for the full duration of the original booking.
Force Majeure: We understand that unforeseen circumstances beyond anyone's control can occur. In such situations, like natural disasters or government regulations, we may need to cancel or modify bookings without any liability.
We value transparency and want to ensure your understanding of these terms. For specific inquiries or further clarification, we recommend reviewing the terms and conditions provided during the booking process or reaching out to our hotel directly.